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Royal Pharmacy Help Center

  • What is your Refund Policy?
    You are free to cancel, although we do ask for a minimum of 48 hours notice before your next order is set to process. We cannot guarantee refunds for any cancellation requests received after the pharmacy has processed your order. Have any issues with your shipment? Just let us know what happened and our team would be happy to help make things right!
  • My order was lost, damaged, or missing something!"
    if your order has not arrived within 5-7 business days from the day you received your tracking number or if your kit arrived but was damaged or missing an item, please reach out and let us know. Our team will do everything we can to track down your products or get a replacement out to you asap! 📦
  • Is your packaging discreet?
    Almost all Royal Pharmacy products ship in a brown corrugated box, with no mention of pills or medicines name over packaging slips.
  • What shipping method do you use?
    Our products are shipped via USPS standard first class mail or UPS, depending on the product you ordered
  • Can you ship to a p.o. box?
    All of our products and kits can be shipped to a PO box.
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